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If the game can connect with these off, it tells us that there is something that normally runs at the same time as the game and now is not letting it do so.So once the firewall/internet security tools are updated and other applications that might prevent the game are checked, if the game still cannot connect, try performing a " of Windows per the steps outlined here.
Keep in mind that even if you do not use Windows Firewall, whatever firewall/internet or web security tool you do use may also have to be manually 'told' to allow the game files inbound/outbound connection to the internet. Connection issues that can occur when the game is trying to load, either to character select, or to the game world itself, such as when you select a character on the selection screen and press "Enter", or when you are transitioning that character to/from another area of the game (such as a Fast Travel, or entering an instance or dungeon) are most often due to issues with the game client program " and press the "Enter" button, this begins the process of the game client file (lotroclient or dndclient) opening and attempting to establish two-way (inbound/outbound) communication and connection with the server you have selected.At this stage, what can prevent this are somewhat varied and are listed here: How can I lose connection while loading or playing the game but not lose connection to the internet?Some antivirus/web security and similar "security suites" that are known to periodically cause issues with the game launcher's/client's connection (even after exceptions/exclusions are enabled for the game files) are listed below: Usually these and similar applications have additional stricter security settings/profiles that affect the game's connection.Options to look for are filtering/monitoring of secured http (https) connections; "behavior" or "heuristic" method filtering/protections; any kind of 'paranoid' or testing/sandboxing functions, email/port filtering (these often conflict with the game's use of ports 9000 to 90 to 2910).
Troubleshooting this can be somewhat involved, but we have broken down some of the more basic items and steps below: : Players on public or residential wireless networks that cannot access the networking hardware for testing purposes may need to contact the device provider or support to determine if anything can be done to better enable the game to connect on their network hardware.